Step One Survey
"The Step One Survey helped our company reduce turnover
by 50% by weeding out high risk candidates" David Orf
- Clayton Corporation
"We not only reduced our turnover from 61% to 27%,
but for the first time in our history, production lines
are fully staffed." Linda Newman - Gambro BCT
"I've been receiving very important feedback from the
Step One Survey™ screening program. It has enabled
me to learn insightful information prior to employment about
an individual's attitudes as they relate to honesty/integrity,
substance abuse, reliability and work ethic that ordinarily
wouldn't be discovered until after someone is employed -
then it's too late! Also, the direct admission portion provides
open-ended interview questions that make the interview more
structured and effective."
Judie Posner, Human Resources Manager
"Step One has proved to be a useful tool in gauging
employee work ethic, integrity and propensity to substance
abuse. We use the test as part of the interview process.
The face-to-face interview, reference checks and Step One
test all play equal roles in determining the success of
a candidate. We have determined that Step One is very accurate
in identifying potential problem areas."
Margo Stewart, Human Resources Manager
"I wanted to take this opportunity to tell you how
delighted we are with the Step One Survey. After interviewing
over a dozen applicants we found the Step One Survey to
be a useful inexpensive tool to help us screen applicants.
The survey is beneficial for asking all the questions we
should have and then suggesting follow up questions in areas
that need more explanation."
Ed Boerman, President
Customer Service Survey
"We recently used the customer service as a training
tool to help our existing staff better understand their
strengths and weaknesses. I found the Survey most helpful
in identifying areas that our team members both excel at
and can use additional training."
Aimee Hathaway, Human Resources Manager
The Sales Indicator
"After we started using the Sales Indicator, we found
that we had been making the same mistake that everyone else
does, hiring on 'gut feel'."
Mike Domenico, Sales Manager, Town North Mazda
"In one year of use with our sales division, we have
reduced turnover from 44% to 28% -- a 60% reduction or approximately
$2 million savings. We have also noticed we are making money
sooner with better sales people."
L. Harrell-Cray, Director of Human Resources, OCE USA
"We have used assessments for several years in the
past to no avail before being introduced to Profiles International.
We have now used Profiles assessments for five years, reducing
our turnover rate by one-third."
John Porretto, EVP & COO, University of Texas Health
Science Center at Houston
"The Profile Assessment has enabled our company to
benchmark the performance standards in our sales executives
so that we can strive to hire the best most productive candidates
in the shortest amount of time. It saves us about $45,000
each time we can avoid hiring the wrong person. In addition,
the Internet application with onscreen administration, instant
analysis and report generation makes administration very
easy and efficient."
Howard Falkow, Director of Human Resources, Multex
"In a small company it is absolutely essential that
the incoming people have the character and temperament to
fit in. Public Relations is pressurized enough without having
to sort out internal staff and personality clashes caused
by hiring people with the wrong fit. As a small company,
I would now never consider hiring anyone without first running
them through the Profile."
Ronnie Simpson, Managing Director
"We have been using Profiles Assessments since 1993
and I want to compliment you and your company on the constant
development of new products and the improvements you have
made through the years. The Profile gives me information
about our people that is not just "on target,"
it hits the bulls-eye every time. Using The Profile, we
are improving productivity and the efficiency of every employee.
It is an incredibly effective tool that I wholeheartedly
endorse and recommend."
James M.D. Maloney, President
Profiles Team Analysis
"Profiles Team Analysis pinpointed exactly the same
challenges as were demonstrated during the teams existence.
Had we known before, what we learned after the fact, these
team's ability to perform effectively could have been greatly
enhanced. As it was, they threatened themselves from within.
With a few minor changes, significantly greater performance
could have been realized."
G. Benson Lange, Director of Engineering, Griffin International
CheckPoint 360° Feedback
"The Checkpoint 360 is the best product in this category
that I've used. As you know, this tool replaced another
product that we had been using exclusively for almost two
years. The managers and executives at Spectrum Healthcare
Services (SHS) receive more valuable information in an easy
to read, color-coded format, which encompasses everyone's
individual learning style. Not only is there validated feedback,
but a comprehensive action plan that each person may use
to implement change, based on the facts from their customized
Patricia L. Keeley, Director, Training and Development
"We have had extremely positive feedback from participants
about the complete and detailed input they receive in their
Individual Feedback Report. The data is colorfully presented
in multiple formats so that participants can view their
management and team competencies first with a wide-angle
lens and then progressively narrow the focus all the way
down to the survey item level."
Susan Lupo, Management Development Specialist
What other clients say about us!
AT&T - What impressed me most about the results of [the]
surveys was the fact that in every case, people come out
where I expected them to. It proved to be reliable and foolproof.
I found it particularly interesting that the lower performers
on my team were also the lower scorers on the assessment.
Nexxus of New England - The Prevue has been able to enhance
our annual review process by focusing our sales team members
on areas that will help them move to the benchmark we established.
McDonalds - The Success Patterns generated by your studies
prove to be very valuable, and certainly has helped us to
focus on the important traits of our most successful managers.
The Profiles assessment system is an excellent tool for
training and promoting employees as well as new hires.
Creative Nail Design - Everyone from HR to Operations to
Marketing benefited from the 360 in identifying strengths
and areas for improvement through the eyes of the team!
We especially like the involvement or peers and direct reports
in the performance review process!
Columbia Beauty Supply - It allows us to understand why
some of our sales people struggle and tell us what needs
to be done to improve performance. In some instances it
cut our losses short and put a better qualified person in
the field. It keeps of from making big costly mistakes that
gut feel hiring can lead to.
Pepsi - Your products help keep us focused on the job and
help us save time by qualifying the candidates throughout
the selection process. The Profiles assessment system has
helped us establish a framework to quantify those skills,
interests and abilities that we are seeking in the individuals
that we hire. The interview questions have been extremely
Valassis Communication - Two years ago I started using these
two tests in my hiring process, at that time our turnover
was 14%. Our turnover rate now is 2.23%. This has been an
unprecedented change for our division.
Mid City Salon Resources - The Prevue allows us to better
select and get to know new hires and better understand how
best to manage for high sales productivity!
American Association of Cosmetology Schools - Comments on
your New Art of Hiring Smart Seminar were as follows: Exceeded
our Expectations! Gave me materials we can put to use tomorrow!
Made me think of things we need to work on in our business!
Multex.com - It saves us $45,000 each time we can avoid
hiring the wrong person!
Redken Distributor Associates - The Step One Survey gives
us the image of a savvy, organized company that insists
on honesty, punctuality, and a drug free environment. The
survey's suggested questions help us focus on areas of concern.
We highly recommend it to small businesses like ours.
Freightliner - Prior to using your instruments, our rate
of retention was 3 out of 10 technicians. It is now 7 out
of 10 technicians which has resulted in an additional 5
percentage points of gross profit, which for my department
is well over $100,000 a year!